Shipping & Returns

Shipping 

We currently only ship to customers within the United States.

We charge a flat-rate of $5.00 for all orders.

Shipping is done via USPS. The default method of shipping is First-Class. Priority shipping is available for $9.99. Please note that due to the pandemic, there may still be delays in priority shipping. 

Orders are processed and shipped by us within 48 business hours. Please allow 3-7 business days for your item to arrive to you. Once items have shipped, you will receive a tracking number from Queen 2 Queen and from our shipping partner, Shippo.  

Once the order has been shipped and the tracking number has been provided, it is out of our hands. If you have any issues after the item has shipped, please contact the USPS. 

Due to the COVID-19 pandemic, there may be shipping delays within USPS.

 

Returns & Exchanges

As our customer, you are the heart of this business. Customer satisfaction is our number one priority. If there is an issue with your order, please reach out to Customer Service by emailing shopqueen2queen@gmail.com OR completing the Contact Us form on the Contact page.

 

If you have additional questions/concerns, please contact Customer Service at shopqueen2queen@gmail.com. Please allow up to 24 business hours (excluding weekends and holidays) for a response to your inquiry.