We currently only ship to customers within the United States.
We charge a flat-rate of $5.00 for all orders.
Shipping is done via USPS. The default method of shipping is First-Class. Priority shipping is available for $9.99. Please note that due to the pandemic, there may still be delays in priority shipping.
Orders are processed and shipped by us within 48 business hours. Please allow 3-7 business days for your item to arrive to you. Once items have shipped, you will receive a tracking number from Queen 2 Queen and from our shipping partner, Shippo.
You can track your order here.
If you have any issues after the order has shipped and is still in transit, please contact the USPS.
Due to the COVID-19 pandemic, there may be shipping delays within USPS.
Returns & Exchanges
As our customer, you are the heart of this business. Customer satisfaction is our number one priority. If there is an issue with your order, please reach out to Customer Service by emailing firstname.lastname@example.org OR completing the Contact Us form on the Contact page. Emails are generally responded to within 24-48 business hours.
If you have additional questions/concerns, please contact Customer Service at email@example.com. Please allow up to 24-48 business hours (excluding weekends and holidays) for a response to your inquiry.